Terms of service

Terms of Service

Effective date: October 15, 2026

These Terms of Service govern your access to avistagrid.com and purchases made from avistagrid, operated by Avista Corp.

By visiting the website or placing an order, you agree to these Terms. If you do not agree, please do not use our services.

Eligibility and Account Information

You must be at least the age of majority in your place of residence, or use the website with the involvement of a parent or legal guardian.

You agree to provide accurate, complete, and current account, billing, shipping, and payment information.

You are responsible for protecting your account credentials and for activity conducted through your account.

Products and Availability

We make reasonable efforts to present accurate product descriptions, specifications, images, availability, and prices.

Product appearance may vary because of screen settings or ordinary manufacturing differences. We may update product information or correct typographical errors before an order is accepted.

Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products. An automated confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We may refuse, limit, or cancel an order because of:

  • Product unavailability;
  • An obvious pricing or product-description error;
  • Payment verification failure;
  • Suspected fraud or unauthorized activity;
  • Shipping or legal restrictions.

If we cancel an order after collecting payment, we will refund the affected amount to the original payment method.

Prices, Taxes, and Payment

Prices and applicable charges are presented before checkout. You agree to provide an authorized payment method and authorize us to collect the final order total.

Any tax that we are legally required to collect will be disclosed at checkout. Orders over US$30 qualify for free standard shipping.

Shipping and Returns

Orders are governed by our separately published Shipping Policy and Return and Refund Policy, which form part of these Terms.

Delivery times are estimates unless we expressly confirm a guaranteed delivery date in writing.

Prohibited Uses

You may not:

  • Use the website for unlawful, misleading, or fraudulent purposes;
  • Submit false account, order, or payment information;
  • Interfere with website operation or security;
  • Attempt unauthorized access to accounts or systems;
  • Upload viruses, malicious code, or harmful content;
  • Scrape or copy content in a way that harms our services;
  • Infringe intellectual property, privacy, or other legal rights;
  • Use our services to distribute spam or abusive material.

We may suspend or terminate access when these Terms are violated.

Intellectual Property

The website and its content, including branding, text, product descriptions, graphics, photographs, software, and layout, are owned by or licensed to avistagrid.

Content may not be copied, republished, modified, distributed, or commercially exploited without prior written permission, except as permitted by applicable law.

Third-Party Services

Our store may rely on Shopify, payment processors, shipping carriers, analytics providers, and other third parties.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party conduct except where applicable law provides otherwise.

Disclaimer and Limitation of Liability

To the extent permitted by law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.

To the maximum extent permitted by law, avistagrid and Avista Corp will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or a purchase.

Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot legally be limited.

Governing Law

These Terms are governed by the laws applicable to the business and transaction, without depriving customers of mandatory protections available in their place of residence.

Changes to These Terms

We may revise these Terms by publishing an updated version on avistagrid.com. Changes apply from the effective date shown in the revised Terms.

Questions may be sent to sharpjher201@outlook.com.