Privacy Policy

Effective date: October 15, 2026

This Privacy Policy describes how Avista Corp, operating under the store name avistagrid, collects, uses, discloses, and protects personal information when you visit avistagrid.com, place an order, communicate with us, or otherwise use our services.

Personal Information We Collect

Depending on how you interact with our store, we may collect:

• Your name and contact information;
• Billing and shipping addresses;
• Email address and telephone number;
• Account and login information;
• Order, payment, and transaction details;
• Product reviews and form submissions;
• Returns, refunds, and customer service communications;
• IP address, browser type, device information, and approximate location;
• Website activity and interaction information.

Payment card details are processed by authorized payment providers. We do not intentionally store complete payment card numbers on our own systems.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

• Operate essential website functions;
• Maintain shopping-cart and account sessions;
• Remember customer preferences;
• Analyze website traffic and performance;
• Detect fraud and protect account security;
• Measure advertising where permitted by law.

You may manage cookies using your browser settings or the controls available on our website. Disabling essential cookies may prevent some website features from working correctly.

How We Use Personal Information

We may use personal information to:

• Process payments and fulfill orders;
• Arrange shipping and provide tracking updates;
• Manage returns, refunds, and replacements;
• Respond to customer service requests;
• Maintain and secure customer accounts;
• Detect fraud and unauthorized activity;
• Improve our products, services, and website;
• Send marketing communications where permitted;
• Meet tax, accounting, regulatory, and legal obligations.

You may unsubscribe from promotional emails using the unsubscribe link contained in the message.

How We Disclose Information

We may disclose relevant information to service providers that help operate our business, including:

• Shopify and website hosting providers;
• Payment processors;
• Warehousing and fulfillment providers;
• Shipping carriers;
• Customer support and communications providers;
• Analytics, security, and fraud-prevention providers;
• Legal, accounting, and professional advisers.

These providers may process information only to provide their services or as otherwise permitted by applicable law.

We may also disclose information when legally required, to protect our customers or business, or in connection with a merger, acquisition, financing, sale, or corporate restructuring.

We do not sell personal information for monetary compensation. We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

We use reasonable administrative, organizational, and technical safeguards. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access personal information held about you;
• Correct inaccurate information;
• Request deletion of eligible information;
• Obtain a portable copy of certain information;
• Restrict or object to certain processing;
• Withdraw consent where processing relies on consent;
• Opt out of qualifying targeted advertising or data sharing;
• Appeal a decision concerning a privacy request where applicable.

To exercise a privacy right, email sharpjher201@outlook.com. We may request information necessary to verify your identity. Authorized agents may submit requests where permitted by law.

We will not discriminate against you for exercising an applicable privacy right.

Children’s Privacy

Our services are not directed to children under the minimum age established by applicable law. We do not knowingly collect personal information from children.

A parent or guardian who believes a child has provided personal information may contact us to request its review and deletion.

International Processing

Information may be processed in the United States or other countries where Shopify and our service providers operate. Where required, we use appropriate safeguards for international data transfers.

Policy Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be published on avistagrid.com with a new effective date.

Privacy Contact

Email: sharpjher201@outlook.com
Address: 1411 E Mission Ave, Spokane, WA 99202, United States